Payment Posting
At Xpectrum Group, payment posting in medical billing is one of the most critical processes managed by our operations team. Our expert payment posting specialists promptly post ERAs as well as physical EOBs within 24 hours of receipt. This enables accurate identification of patient balances and insurance aging, helping ensure timely resolution of underpayments and the identification of incorrectly processed claims.
Insurance Payment Posting
All payers issue either an EOB (Explanation of Benefits) or an ERA (Electronic Remittance Advice) when processing claim payments. To reconcile these payments, Xpectrum Group’s billing team immediately posts them to the corresponding patient accounts, ensuring accurate claim tracking and financial reporting.
Patient Cash Posting
Patients may be responsible for a portion of their medical expenses due to co-pays, deductibles, or services not covered by insurance. If the outstanding amount is minimal, providers may choose to write it off based on their financial policy. However, for significant balances, it is essential to collect payment either before or after services are rendered. Patients often pay via checks or credit cards (through patient portals), and these transactions must be accurately posted to avoid inflated accounts receivable (AR) and ensure proper claim closure.
